Standard delivery takes [X] hours/days, while express delivery is available within [X] hours for an additional fee.

* Please order before 4pm for Same Day delivery.

Yes, same-day delivery is available for orders placed before [X] AM/PM in select areas.

Our delivery person will attempt to contact you.

To avoid missed deliveries, we recommend adding alternate contact details.

Yes, you can modify or cancel your order. Please contact us @contact@cambournelocal.co.uk

If purchases are cancelled by the customer for any reason before the dispatch, any monies paid in relation to those purchases excluding the payment processing fees (2%+30p) will be refunded. The payment processing charges will not apply for direct bank transfers. 

Orders will not be refunded if cancelled after the order is dispatched.

Refunds will only be made via the credit/debit card used for the original transaction. Refunds will have post and packing charges deducted. Where an order qualified for free post and packing, we will deduct our post and packing costs from the refund. We reserve the right to deduct any other charges incurred by us such as credit card transaction fees, picking/packing costs, restocking costs, packaging material and return postage fees.

Whilst every effort has been made to ensure that all graphical representations and descriptions of Goods available from Cambourne Local correspond to the actual Goods, Cambourne Local is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct Goods, not different Goods altogether.

All pricing information on the Web Site is correct at the time of going online. Cambourne Local reserves the right to change prices and alter or remove any special offers from time to time and as necessary. All pricing information is reviewed and updated as and when required.

Images may not match 100% of the goods. Pictures shown are for illustration purpose only. Actual product may vary due to product enhancement.

Backorders in the unlikely event that an item you ordered is not in stock we reserve the right to a) automatically refund the item or, b) if the item(s) represent a major part of your order, we would email you to advise you of the situation, with potential options, and request your advice on how you would like to proceed.

If you receive a damaged or incorrect order or issues with product quality, contact customer service within 24 hours for a resolution. Picture evidences are needed to support the claim. We cannot refund unless evidences are provided and if reported after 24hrs. 

The minimum order value for free delivery is £15 for Cambourne and surrounding areas, £45 for Cambridge and surrounding areas and £60 for UK wide postal orders .

You can place the order any day during the week. We will deliver your order from  Tuesday to Friday. Any orders placed on Friday, Saturday, Sunday will be dispatched on Monday.